- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com/au/
- Brand Name
- HP
- Service Name
- Care Pack
- Product Type
- Service
This value-priced HP Care Pack offering provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HP branded hardware unit; repair or replacement at an HP-designated repair center; and return of the operational unit to you.
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Physical
- Service Description
- 9x5
- Service Details
Repair center services:
For issues that cannot be resolved remotely, an HP-authorized representative at an HP-designated repair center provides technical support on the failed hardware product, repairing or replacing components or the entire unit as necessary. Your coverage includes all required parts and materials.
- Service Availability
- 9 x 5
- Service Response Time
- 7 Day
- Service Location
- Carry-in
- Service Duration
- 3 Year
- Product Supported
- Pavilion/Presario Desktops